1. We offer a full 100% warranty on our products. We will fix it free of charge with no problem if you contact us with the issue and send us the cartridge back for inspection. The only types of things our warranty will not cover is a cartridge brought back which has been ran empty and said due to failure, and of course we will not be liable for any printers. There are no cases that we have ever heard of a reman cartridge messing up a printer but if it can be proven that our product did cause direct damage then we will look into that situation so please do not think we are not standing behind our product, it is just an unfortunate fact that some people will blame anything on a printers failure.
2. Do not let any one tell you that buying a reman cartridge will void your printer warranty. This statement is false and is considered against the law. You right to purchase what cartridge you choose for your printer is protected by the Sherman& Clayton AntiTrust law. This makes it against the law for your suppliers or any one else to tell you that they will have to void your printer warranty. Do not be intimidated by these people telling you this, it is only a way to try to force you into thinking you do not have a choice.
3. What is the difference between OEM cartridges and Reman Cartridges. OEM stands for Original Equipment Manufacturer and a reman cartridge is basically a cartridge that has been recycled and taken apart. The parts are then replaced and toner added, so basically you are getting a cartridge with all new parts for a lot less of the pricing. You are also helping recycle so you can feel good about helping the environment.